Privacy Policy

Softcity Group

Africa's Technology Powerhouse

Last Updated: June 2026

This Privacy Policy describes how Softcity De Luxe Limited ("Softcity Group", "we", "our", or "us") collects, uses, stores, shares, and protects information when you use any mobile application, website, platform, API, software product, or digital service owned, published, or operated by Softcity De Luxe Limited.

This Privacy Policy applies to all current and future applications, websites, and digital products released under the Softcity Group brand unless a specific product provides its own privacy notice.

Information We Collect

Depending on the services you use, we may collect:

• Name and profile information
• Email address
• Phone number
• Location information
• Photos and media files you upload
• Camera access where required by application features
• Contact information where permission is granted
• Device identifiers and technical information
• Usage analytics and performance data
• Payment and transaction information
• Communications and support requests
• Any information voluntarily submitted by users

How We Use Information

We may use collected information to:

• Create and manage user accounts
• Provide application functionality
• Process transactions
• Deliver customer support
• Improve product performance and security
• Develop new services and features
• Conduct analytics and research
• Prevent fraud and abuse
• Comply with legal obligations
• Communicate service updates and notifications

Third-Party Services

Our applications may integrate with third-party providers including but not limited to:

• Google Analytics
• Google Firebase
• Google Maps
• Apple Sign In
• Stripe
• Paystack
• Flutterwave
• OpenAI
• Amazon Web Services (AWS)
• Microsoft Azure
• Other technology and payment partners

These providers may collect and process information according to their own privacy policies.

Data Security

We implement administrative, technical, and organizational safeguards designed to protect user information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no internet transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations.

Your Rights

Subject to applicable laws, users may have the right to:

• Access personal information
• Correct inaccurate information
• Request deletion of information
• Object to certain processing activities
• Withdraw consent where applicable
• Request data portability

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

International Users

Your information may be processed and stored in countries where our service providers operate. By using our services, you consent to such transfers where permitted by law.

Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

Contact Us

For privacy-related questions or requests:

Softcity De Luxe Limited
35 Yesufu Abiodun Oniru Way
Victoria Island, Lagos
Nigeria

Email: projects@softcitygroup.com